Beehive Healthcare Solutions is a small business based in Ilford, we are professional and agile, and our goal is to Provide Ultrasound service across the Mid South Essex region, currently expanding to provide ultrasound clinical services in the Essex community region and the North East London Region. We provide excellent Healthcare close to patients’ homes within the community.
Our work environment includes:
- Modern office setting
- Growth opportunities
We are searching for an experienced Office Administrator to join our team. Our ideal candidate will be experienced in general office administration, including spreadsheets, word, excel and assisting co-workers, as well as performing administrative tasks related to accounts payable and receivable. This position is suitable for highly organized individuals who enjoy a large amount of variety in their job tasks.
The job role demands a high level of office competency and excellent communication skills to cope with the demands of a busy office environment. Candidates that are unable to full-fill the below duties need not to apply.
You will be required to communicate by telephone, email and text, to supplier businesses, Client Hospital GP Surgeries, and end-user customers in the discussion of the provision of Ultrasound services. You will work with other staff members involved in day to day-to-day running of the patient appointment system. All patient appointments are issued from the Ilford office for patients seen in the Beehive Healthcare Essex Community clinics.
You will ensure all appointment list for each clinic is completed 2 weeks in advance.
You will also be responsible for maintaining patient records on excel sheets and other spreadsheets as required.
To achieve this, you will need to be proficient with Microsoft Office computer software package, have general computer skills and clear telephone communication skills
Daily tasks involved in the job function shall include, and are not limited to:
Dealing with daily office duties.
Communicating with the GP Surgeries and local and Essex hospitals. Emailing any ultrasound reports that GP requests.
Emailing all URGENT ultrasound reports to GP on the same day.
Receiving and maintaining ultrasound referrals from GP/s and Hospital.
Liaising with GP practices and Essex hospitals for Ultrasound referrals and reports.
Sort out all referrals received keep accurate records of patients and communicate with the referring clinician/Hospital, via email or Excel sheets.
Calling patients to offer ultrasound scan appointments in Beehive Clinics in Basildon, Southend, Chelmsford and Brentwood. Maintaining accurate records of patients who attended and were seen in our clinics. Maintain patients who did not attend and other records as required.
Preparing all patient folders and file report templates, for the daily appointment list on secure encrypted hard-drive.
Dealing with private patients, booking appointments, texting emailing, and sending deposit payment link to their mobile for payment using Sumup app.
Maintaining office documentation in a tidy, accessible manner.
Answering telephone calls in the Company name in a clear concise polite manner.
Forward and Answer emails as required in good written English.
Maintain Company Databases in an accurate manner.
Telephone, and email communication with prospective clients, customers and suppliers, in order to promote the company and our services, as directed.
Any other administrative-based task, as instructed by the Company Management.
The hours of work shall be Monday – Friday, 09:00 – 17:00 hours, excluding Bank Holidays.
The Company has strict policies on Confidentiality & Equal Opportunities. The successful applicant will be required to agree and abide by these policies, and any others introduced at commencement or subsequently.
In addition, there will be other new duties that are not mentioned above which you may be required to assist and work as a team member.
BEEHIVE MEDICAL RECRUITMENT
Tel: 020 8550 9108
www.beehivemedicalrecruitment.co.uk
email: recruitment@beehive-solutions.co.uk